How It Works
The majority of mediation meetings take place by video conference as standard. This has proved overwhelmingly popular with clients due to not having to factor in time and expenses for parking or travel. In addition clients can undertake the meetings in the comfort and security of their own surroundings. However, should you want or require face to face meetings, please let us know. Our primary office for face to face meetings is in Guildford.
If you contact us to find out about, or to book, mediation, you will either do so by filling in a referral form on this site after which we will call you back, or directly over the phone. The admin team will ask you some questions and help you to decide between your initial options.
If your ex-partner or the other parents of your children has contacted us and asked us to invite you to mediation, we will contact you by phone, email or letter to do this and again to ask you some questions and help you decide between your initial options.
The administrator will also identify the best location and time for you to attend a meeting if you decide to do so, will outline costs and payment terms and establish whether you should be assessed for legal aid.
The first mediation meeting is known as a Mediation Information and Assessment Meeting (MIAM). It usually lasts up to an hour. This initial meeting is usually on a one to one basis with the mediator.
In the meeting the mediator will assess your matter for suitability, find out from you what issues you have and what you would like to achieve and discuss what mediation can and cannot do for you.
At the end of the MIAM the mediator will discuss with you how you want to proceed. The process remains within your control and you can withdraw at any time.